The online world is fascinating and full of possibilities, but it also comes with risks, especially for seniors who grew up in a time when trust was the foundation of all human interactions. As technology evolves, so do scams and cybersecurity threats. Here are 10 essential tips to share with your older parents or loved ones to help them navigate the digital world safely:
1. Trust, But Always Verify
In the past, trust was automatic; if someone introduced themselves, it was taken at face value. Sadly, that’s no longer a guarantee. Teach seniors to question unsolicited emails, texts, or phone calls—especially if they ask for passwords or account information. Emphasize the mantra: trust, but verify.
2. Avoid Clicking Links in Emails or Texts
Explain the dangers of clicking on links in messages. Instead, show them how to manually visit the website of the company mentioned or to use the official customer service contact number (not the one provided in the suspicious message).
3. Use Prepaid Cards for Online Purchases
Advise them to use prepaid cards with small amounts of money for online transactions. If these cards get hacked, it won’t lead back to their main accounts or savings. It’s an extra layer of security.
4. Be Wary of AI-Powered Scams
With AI making it easier to create convincing scams, teach seniors to hang up suspicious calls and manually dial back their loved ones to verify the situation. This simple step can thwart many schemes.
5. Understand That Tech Giants Won’t Call
Companies like Microsoft and Google will never call to alert someone about a problem with their computer. Help them view their computer like an appliance—no one is monitoring their dishwasher to ensure it’s working, and the same applies to their laptop.
6. Invest in a Password Manager
Help seniors adopt a password manager to securely store all passwords and even generate strong, unique ones for them. Using a single password across accounts can jeopardize their digital life in seconds if breached.
7. Encourage Taking Internet Safety Training
Suggest attending free or private training courses—many libraries offer them. Learning essential internet skills is like earning a license for the digital highway; it empowers them to surf confidently.
8. Keep Passwords Private
Emphasize the importance of not sharing passwords, even with close acquaintances. Ultimately, they are responsible for their accounts, so keeping passwords secure is vital.
9. Check Website Security
Teach them to look for “https” and the lock symbol in a website’s URL. These signs indicate a secure site. Visiting unsecured websites is akin to counting cash in a back alley—risky and unnecessary.
10. Learn the Art of Kind Rudeness
Sometimes scammers exploit the kindness and loneliness of seniors. Encourage them to be politely firm and to hang up if the call feels suspicious—especially when it involves “tech support,” charities, or relatives they rarely speak to. Reassure them that it’s okay to prioritize safety over politeness.
Final Thoughts
The online world can be daunting, but with these practical tips, seniors can enjoy its benefits without falling victim to cybercriminals. Remind your loved ones that it’s okay to ask for help and to always pause, think, and verify before taking action. Together, we can make the internet a safer place for everyone!